By registering or placing an order with us, you are consenting to the policies highlighted on this page.
We may collect, store and use the following types of personal information:
A cookie consists of information sent by a web server to a web browser, which is subsequently stored by the web browser. Each time the web browser requests a page from the web server, this information is relayed, enabling the web server to identify and track the web browser.
We use both session cookies and persistent cookies. Session cookies track your route on the web site, whereas persistent cookies enables our web site to recognise you upon your visit. Session cookies are automatically deleted upon the closing of your browser, whereas persistent cookies will remained stored until deleted, or until they reach a specified expiry date.
Web browsers do allow the refusal of cookies. However, this will negatively influence the usability of web sites, including swansdirect.com, and will prevent functionality which is deemed essential.
We may use your personal information to:
Where you submit personal information for publication on our web site (e.g. as part of a testimonial or product review), we will publish and otherwise use that information in accordance with the license you grant to us.
The security of your Credit Card data is of paramount importance to us.
Card payment is taken using VeriFone's managed service. As a member of the Payment Card Industry Security Standards Council (PCI SSC), VeriFone is dedicated to ensuring merchants and customers alike are protected against card data fraud. Transaction authorisation, settlement and management with PAYware Ocius is delivered through a PCI DSS Level 1 certified payment processing infrastructure.
VeriFone's solution includes tokenisation, which eliminates the need to store sensitive cardholder details by replacing the card details with a unique reference code.
Your credit card details are not held on our servers.
In addition, we may disclose personal information:
We will take reasonable technical and organisational precautions to prevent the loss, misuse, or alteration of your personal information.
All personal information provided to us will be stored on our secure servers, which are both password and firewall protected, and all electronic transactions you made to us will be encrypted using SSL technology.
Data transmission over the internet, however, is inherently insecure, and we are unable to guarantee the security of data sent over the internet.
You are responsible for keeping your password and user details confidential. However, we will never request for you to reveal your password to us, under any circumstances.
At any stage, you may instruct us to provide you with any personal information that we hold about you. Provision of this information may be subject to the payment of a £10.00 administration fee, as outlined by the Data Protection Regulations (2000).
You may also, at any stage, instruct us not to process your personal information for marketing purposes. You will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes. All e-mail marketing correspondence will contain an unsubscribe link.
The swansdirect.com web site may contain links to other web sites. We take no responsibility for the content, privacy policies or practices of third party web sites.
Please inform us if you require us to correct or update the personal information which we hold about you.